Treated very kindly
Always courteous and friendly
Still working with them on a repair when my new Titan was TBoned by a drug user up in Grayling. So far, Ben and Charlie have been absolutely outstanding do deal with! They are extremely knowledgeable and professional in every way. I will update when the repairs are completed but I don’t expect anything less than perfection since these two are involved.
The staff here is very knowledgeable and professional. We look forward to seeing Ben every time we go in for service because he is so friendly and knowledgeable.
My Service Guy Charlie was just amazingly helpful! Great Customer care skills, if ever had to go back he's the go to guy
the service staff, regardless of changes, has always been flexible, patient, and understanding. part of why i chose to go to the dlr for my work is because it’s where the vehicle was originally purchased from the first owner and i’m the second. the empathy and open communication is why i keep coming back.
Fantastic customer service. Very clean and well lit waiting area. Plenty of coffee and hot cocoa available. LOL everyone was polite and courteous. Many years of future business will be done here
I went with my sister to drop her car off for maintenance and found I had a flat tire in their parking lot. It was early in the morning and I had my 2 young children with me. They were so friendly and put my spare on for me. Thank you!!